About me
Hello, I’m Thomas Veloso, an IT Support Specialist based in Portugal, providing remote IT support for small businesses and individuals across the UK and Europe.
Before moving into independent IT support, I worked within a managed service provider supporting several SME clients, handling everything from user access and email issues to device deployments, system upgrades, remote monitoring, and proactive maintenance. This gave me a strong understanding of the challenges small businesses face when they need dependable IT support without unnecessary complexity.
My approach is simple: respond quickly, explain clearly, and resolve issues properly. Whether you need help with Microsoft 365, a slow Windows device, remote access problems, account security, software issues, or general IT support, I provide practical assistance designed to keep your technology working smoothly.
Experience. Security. Support.
01. Security-First Approach
Security is built into every aspect of my IT support. I prioritise secure access, account protection, permissions, updates, and proactive checks to reduce risk and protect your business before issues arise.
02. Support Tailored to Small Businesses
I provide flexible IT support tailored to the needs, systems, and budget of small businesses. You receive practical solutions, clear communication, and reliable support without the complexity of a large IT provider.
03. Professional Experience You Can Trust
With 10 years of experience supporting business IT environments, I bring the knowledge, structure, and reliability of managed IT support to small businesses across the UK and Europe.
04. Fast, Reliable Remote Support
I provide responsive remote IT support designed to keep your business running smoothly. Whether you need help with Microsoft 365, Windows issues, account access, email, or general troubleshooting, I focus on resolving problems quickly and effectively.
05. Microsoft 365 Expertise
With strong experience across Microsoft 365 environments, I help businesses manage email, users, permissions, Teams, security settings, and day-to-day administration with confidence.
Get In Touch
Have a question or need IT support? Get in touch by email at hello@thomasveloso.com, call +44 7956 147 784 in the UK or +351 928 416 365 in Portugal, or send your enquiry using the form below.