THOMAS VELOSO
IT SOLUTIONS
About me
Hello, I’m Thomas Veloso, an IT Support Specialist based in Portugal, providing remote IT support for small businesses and individuals across the UK and Europe.
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Before moving into independent IT support, I worked within a managed service provider supporting several SME clients, handling everything from user access and email issues to device deployments, system upgrades, remote monitoring, and proactive maintenance. This gave me a strong understanding of the challenges small businesses face when they need dependable IT support without unnecessary complexity.
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My approach is simple: respond quickly, explain clearly, and resolve issues properly. Whether you need help with Microsoft 365, a slow Windows device, remote access problems, account security, software issues, or general IT support, I provide practical assistance designed to keep your technology working smoothly.
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My approach is built around fast response times, clear communication, and practical solutions. Whether helping a business manage its Microsoft 365 environment or supporting an individual with everyday technology issues, I focus on making IT simpler, safer, and more reliable.
Experience. Security. Support.
01. Security-First Approach
IT support should not only fix problems — it should protect your business. I prioritise secure access, account protection, updates, best practices, and proactive checks to reduce risk.
02. Support Tailored to Small Businesses
I understand that small businesses need practical, cost-effective IT support without unnecessary complexity. My service is clear, flexible, and focused on what your business actually needs.
03. Professional Experience You Can Trust
With 10 years of experience supporting business IT environments, I bring the knowledge, structure, and reliability of managed IT support to small businesses across the UK and Europe.
04. Fast, Reliable Remote Support
​I provide responsive remote IT support designed to keep your business running smoothly. Whether you need help with Microsoft 365, Windows issues, account access, email, or general troubleshooting, I focus on resolving problems quickly and effectively.
05. Microsoft 365 Expertise
With strong experience across Microsoft 365 environments, I help businesses manage email, users, permissions, Teams, security settings, and day-to-day administration with confidence.